1. Introduction
The whole plan in two sentences, and who you are. Partners and colleagues read it too, often without having been on the call. Working on your own? Write "I" instead of "we".
Hi [Client first name],
Thanks for the call on [date of your call]. You told us that [the problem in one sentence, in the client's words, such as "members can't book a class on their phone without logging in to the website every time, so most of them call the front desk"].
In short: we design and build [your booking app] for iPhone and Android, and you try a clickable version on your own phone in week [3], before we build it. It's in the App Store and Google Play by [May], under your company's name.
[Your studio] is a [number]-person app studio in [city]. We've built [booking and membership apps for gyms and studios] since [year].
[Your name]
[Your role], [Your studio]
Software companies' proposals in Nusii got their first look in a median of 30 minutes (762 proposals, November 2025 to October 2026), and about a third of all first views are on a phone. Leave React Native or Swift out of the opening: your client cares what the app does for their customers, and the choice goes in What's included.